Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, please contact us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be made within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at hello@localbuzz.sg. After receiving authorization from Localbuzz.sg, you will be instructed on how to process your return or exchange.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS  

The following items cannot be returned or exchanged:

  • Perishable items
  • Sake
  • Items that have been opened and used.

For defective or damaged products, please contact us at the customer service e-mail below to arrange a refund or exchange.

QUESTIONS

We strive to make your purchase a happy one. If you have any questions concerning our return policy or your purchase, please contact us at:

hello@localbuzz.sg